Trent M.

About Trent M.

I’m a Hardware Technician with 3+ years of experience repairing, configuring, maintaining and deploying desktops, laptops, printers, mobile devices, and peripherals. My background covers the full hardware lifecycle from imaging and staging to component replacement, warranty coordination, and large-scale deployments. I always have the mindset on reducing downtime and keeping users productive.At TruBridge, I’ve supported enterprise IT operations across hospitals and corporate environments, achieving a 98% repair success rate on devices and setting a company record for the lowest hardware repair queue.I’m skilled with Dell, HP, Lenovo, Zebra, and Lexmark hardware, as well as ticketing systems (Big Brother, Jira), Microsoft Office Suite, and HIPAA-compliant asset management.I bring a teachable, adaptable mindset and pride myself on quickly learning new tools, processes, and technologies while consistently delivering results. I’m currently seeking opportunities in roles such as Hardware Technician, Desktop Support Technician, IT Support Specialist, Help Desk Technician, Field Service Technician, where I can continue to apply my expertise, grow into new challenges, and contribute to reliable, user focused technology environments. I am open to other job opportunities and learning new skills.

Experience

1. Mail Handler

   United States Postal Service

   Nov 2025 — Present · Mobile, AL, US

Education

• University of South Alabama

  Bachelor of science (B.S.), Hospitality and Tourism Management

  2016 — 2020

• University of South Alabama

  Sociology Minor

  2016 — 2020