Tracy Zlatkova
Senior Program Manager @ Advisor360°
- Role
- Senior Program Manager, Engineering at Advisor360°
- Location
- Weston, MA, US
- LinkedIn followers
- 500 followers
About Tracy Zlatkova
With over 15 years of experience in technical project and program management, I am a results-focused and agile leader who can plan, execute, and direct complex and critical projects in fast-paced, cross-functional environments. I am passionate about delivering innovative and impactful solutions that meet the needs and expectations of my clients and stakeholders, while optimizing the processes and resources of my teams and organizations.
Experience
Senior Program Manager, Engineering
Feb 2024 — Present
AI Program Manager• Roadmap planning, execution and delivery of AI features and functionality• Adoption of AI tools to automate, enhance and accelerate traditional PM processesServiceNow Product Owner• Modernized and released new client service portal to all clients• Oversaw product design, requirements and use cases for product backlog• Workflow improvements and automation for increased efficiency
Education
Berklee College of Music
Music Production and Sound Engineering, Acoustics, Music Sythesis, Multimedia Post Production
1999 — 2001
University of Cape Town
BMUS, Piano Major - Jazz improvisation, composition and arranging
1994 — 1997
Skills
- Client Relations Management
- Strategy
- Data Collection
- Product Management
- Agile Methodologies
- Business Process
- Sound
- Team Building
- Management
- Program Management
- Mobile Technology
- Budgeting
- Accounting
- Project Management
- Sound Design
- Mobile Devices
- Conflict Resolution
- Transcription
- Audio Engineering
- Cost Management
- Recording
- Risk Management
- Mentoring
- Change Management
- Music
- Leadership
- Communication
- Music Production
- Audio Post Production
- Project Planning
- Operations Management
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