Tracy James

About Tracy James

At Hitachi Vantara, leadership in cyber resiliency and data protection is my domain, where I harness over twenty years of experience to drive global solutions. My tenure is marked by a dedication to providing presales technical leadership, developing sales strategies, and fostering channel partnerships, all while upholding a deep commitment to enhancing customer experiences and nurturing new revenue streams. Leveraging competencies in Storage (Block, File, Object, Cloud) and Data-Protection applications, our team has fortified enterprise IT infrastructures, ensuring robust data protection and enabling high performance in critical operations. This expertise, coupled with my data storage and networking skills, positions me at the forefront of innovation in Storage, Cyber Resiliency and Data-Protection solutions.

Experience

1. Global Solutions Lead - Cyber Resiliency & Data-protection

   Hitachi Vantara

   Nov 2019 — Present

   Hitachi Vantara combines 100+ years of experience in operational technology (OT) and 60+ years in IT to unlock the power of data from your business, your people and your machines. We help enterprises store, enrich, activate and monetize data for better customer experiences, new revenue streams and lower business costs.As a Global Solutions Lead for Cyber Resiliency & Data-Protection I have overall responsibility for the global quota/AOP. I provide PreSales Technical leadership to our TE and SC teams on Cyber Security & Resiliency, Data-Protection. Engage with Country Managers, Territory Acct Managers, Channel/Partner managers to formulate account strategies, Sales-Plays, Channel \"Out-Reach\" programs, and Sales Enablement. Perform discovery with customers/partners to understand key Technical, Security, Financial, Operational, and Business requirements to determine which of our solutions, products, and services will meet those requirements.Assess customer opportunities and architect creative and innovative solutions aimed at solving business, operational, and financial issues.Proposes and demonstrates Hitachi Security/Resiliency/Data-Protection solutions through the use of demo’s, white boards, and presentations.Work with Strategic Alliance partners on Integration of \"Joint\" solutions aimed at solving Cyber Resiliency and Data-Protection issues in the marketplace.Also, directly engage with high-level customer decision makers to understand customer business issues and bring the right resources to bear in developing and proposing solutions including, hardware, software, and business consulting services.

Education

• ITT Technical Institute

  Bachelor of Applied Science - BASc

  1991 — 1994