Traci Burke

Electronic Data Interchange Analyst - Remote @Best Buy

Provide support to vendors and Best Buy Business teams for EDI production documents in a timely manner-Expertise in root cause analysis and problem solving, coupled with strong business, technical, and interpersonal communication skills contribute to the successful deployment of B2B services and solutions-Manage on-boarding for new and existing vendors, which involves setup of EDI connections and testing to ensure a smooth transition into production-Created an Access database tracker that provides progress of setups along with the monthly reporting metrics for vendor EDI on-boarding-Research and analyze issues that come into the EDI email inbox-Monitor tickets assigned to our team via ServiceNow to ensure a resolution along with root cause analysis within our Service Level Agreement-UAT tester for go live of new EDI platform within Best Buy-Create standard operating process documentation when needed-Fluent in researching 204, 214, 810, 824, 850, 852, 855, 856, 860, 865, 997, 753,754 EDI documents -Assist transportation department with EDI routing documents-Manage and create reporting metrics for upper management-Update implementation guidelines to maintain current EDI information for vendors.