Tyler Ortega
Director of Ticket Sales, Strategy, Service, & Operations @New Mexico United
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WORK HISTORY
Director of Ticket Sales, Strategy, Service, & Operations @New Mexico United
Albuquerque, NM, US
Lead and oversee all aspects of ticket sales, strategy, customer service, and day-to-day ticket operations for the club. Responsible for driving revenue growth through the sale of season tickets, group tickets, and premium seating packages, while ensuring a seamless, top-tier customer experience. Collaborate with various departments to enhance fan engagement and work closely with the leadership team to develop and execute strategies that align with the organization’s goals.
EDUCATION
The University of New Mexico
Broadcast Journalism
SKILLS
ABOUT TYLER ORTEGA
As Director of Ticket Sales for New Mexico United, I lead a talented team focused on building meaningful relationships, creating efficient and repeatable processes, and driving sustainable revenue growth. I currently oversee our strategy across season tickets, groups, and premium hospitality while supporting the development and performance of each team member.I take pride in being committed to coaching, creating clear career pathways, and empowering my team to reach their goals. I believe that strong culture and consistent communication are the foundation of long-term success.I am passionate about growing my career, supporting those around me, and helping deliver unforgettable experiences for every fan who walks into The Lab. I love finding creative ways for companies and community partners to grow alongside our club and to strengthen the bond of our incredible New Mexico United family.
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