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Tony Wittinger
Sr Engineering Manager Quality & Customer Engineering @Hashicorp
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WORK HISTORY
Sr Engineering Manager Quality & Customer Engineering @Hashicorp
Results-oriented Sr. Engineering Manager driving product growth, quality, and reliability. Focusing on highly impactful, interrupt driven, escalation management, product development, and revenue growth for the Vault organization. • Built and scaled two global software engineering teams.• Established the Vault Customer Engineering team from the ground up, delivering quick response to complex software issues for customer escalations. • Developed and implemented frameworks for escalation management, retrospectives, incident management, and Jira workflows.• Managed high-revenue software projects, contributing to a pipeline of $150k to $40m.• Spearheaded cost-saving initiatives that reduced engineering wait times by 49% through automated testing and decreased escalations to engineering by 80%.
EDUCATION
Oregon College of Oriental Medicine
Master’s Degree, Acupuncture & East Asian Medicine
University of Oregon
Bachelors of Science, Human Physiology
Portland State University
General Science
The Tech Academy - Portland
Computer and Information Sciences, General
Portland Community College
General Studies, General Science
SKILLS
ABOUT TONY WITTINGER
Experienced senior engineering leader with a proven track record of building high-performing teams, optimizing processes, fostering career growth, and delivering high quality software. Expertise in quality, reliability, customer success, escalation management, and technical enablement. Passionate about promoting a customer-focused engineering culture while delivering impactful software making customers wildly successful.
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