Tony Reale

Customer Success Associate @Amadeus

Chicago, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Customer Success Associate @Amadeus

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US

Oversaw Customer Success function serving as a central point of contact and subject matter expert for assigned portfolio of hotels and hotel management groups. Identified and acted on opportunities to improve usage, cost savings and increased utilization of Amadeus\' products and services. Generate additional revenue streams through various upsell and cross-sell opportunities. Highlights:Achieved 100% of retention goal within customer base whilst in role less than one year.Leveraged business intelligence reporting identifying new revenue and cost-savings opportunities with result of 5% reduction in overall costs for customer base.

EDUCATION

N/A

College of DuPage

Business Administration and Management, General

SKILLS

AmadeusOnline TravelBusiness PlanningMarketingNegotiationRelationship ManagementTravel ManagementStrategyE-CommerceSales ManagementStrategic PartnershipsAccount ManagementRevenue AnalysisSalesHotelsManagementAirlinesContract NegotiationSelling

ABOUT TONY REALE

Travel, the perfect freedom! As an experienced hospitality professional my goal is…

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