Apollo Irineu

Customer Success Manager @Amadeus

Miami, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Customer Success Manager @Amadeus

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Miami, FL, US

I am responsible for understanding the customer’s needs and constraints and promote early adoption and usage to derive maximum value from the Amadeus product suite.Customer Success Managers lead the post-sales cycle and are an essential part of completing a successful sale and promoting renewals and expansion of accounts.

EDUCATION

2005 — 2008

ETEC - Escola Técnica Professor Horácio Augusto da Silveira

Auxiliar Técnico Administrativo, Administração de Empresas

2008 — 2010

University of São Paulo

Logística Aeroportuária, Gestão da Cadeia de Suprimentos e Logística

2013 — 2015

Universidade Anhembi Morumbi

Gestão de Processos Comerciais, Administração e Negócios

N/A

FGV - Fundação Getulio Vargas

Executive MBA, Information Technology

N/A

FGV - Fundação Getulio Vargas

Project Management

SKILLS

GestãoNegociaçãoTourism ManagementBusiness TravelRecursos HumanosAirline TicketingAviationTourismAmadeusTreinamentoEspanholAirline EconomicsAirlinesPortugueseCivil AviationEnglishGds SystemsAirline ReservationsAmadeus GdsTechnical TrainingAirline ManagementCall CentersTravel ManagementTeam LeadershipHuman ResourcesCentrais De AtendimentoInglêsGestão De ViagensTurismoFrenchManagementSabreTrainingNegotiationLiderança De EquipeSpanishTeaching English as a Second LanguageSetor De Aviação

ABOUT APOLLO IRINEU

I’ve been working in Aviation and Travel Industry since 2008. Comprehensive experience in IT Solutions for Content Distribution through GDS.As well as being part of major implementation projects throughout Latin America and the Caribbean.

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