Tony Dukich

District Manager @Rent-A-Center

Achieve planned results for sales measured by: customer growth, SMRR growth, same store sales and sequential rental revenue growth. • Provide leadership, monitoring and training required to ensure stores comply with established procedures and practices for collections. Achieve credit and collection targets.• Achieve planned gross profit for district. • Ensure timely, quality, staffing of stores through approved employment practices, compliance with company policies and legal requirements, and support the company’s commitment to maintain a diverse work force. • Ensure effective training and development for all Store Managers and coworkers in the district. Maintain updated Coworker Development and Succession Log to monitor the district coworkers’ performance and the number and quality of promotable coworkers in the district. • Maximize retention of Store Managers and all district coworkers; demonstrate continual improvement in reducing turnover, Store Manager churn and coworker complaints by ensuring a positive and productive work environment. Demonstrate Situational Frontline Leadership skills. • Ensure timely and effective execution and compliance of all company programs, policies and processes. • Demonstrate through example, a commitment to exceptional customer service. Execute the company’s Greet Ask Show Close sales process. Improve sales experience by coaching in the moment. Resolve problems and complaints quickly. • Protect company assets. Conduct quarterly audits, maintain inventory control and expense management. Complete scanned inventory in each store location. • Provide leadership and management to ensure all stores\' merchandising, cleanliness, and overall appearance comply with company programs and present the best possible appearance to the customer. • Ensure effective inventory management as demonstrated by timely review and execution of all Inventory Management Tool processes.