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Tonia Brown

Vice President, Network Compliance @First Credit Services Inc.

Nashville, TN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

VP of Compliance @First Credit Services Inc.

SKILLS

Business ManagementHuman Resources (HR)Regulatory ComplianceOnboardingU.S. Health Insurance Portability and Accountability Act (HIPAA)Accounts ReceivableVendor ManagementSuccession PlanningEmployee RelationsOrganizational EffectivenessQuality AssuranceRisk AssessmentInformation SecurityComplianceStrategyManagementRecruitingContract ComplianceBenefits AnalysisProcess ImprovementTrainingCorporate Risk MitigationRelationship BuildingNew Hire OrientationsBenefits AdministrationDirecting TeamsProblem SolvingCall CentersCustomer ServiceCorporate CommunicationsHuman ResourcesTraining & DevelopmentCompliance ManagementExecutive ManagementTeam LeadershipStrategic PlanningTeam BuildingEmployee BenefitsClient ServicesClient Relations

ABOUT TONIA BROWN

C-Suite Executive with extensive experience in Quality Assurance, Regulatory Compliance, SOC audits, HIPAA/IT/HR risk assessments, vendor management, and contract compliance. In-depth experience in Human Resources, Client Services, and Training. During leadership tenure at ASCI, helped the business scale, develop new departments, and grow from 60 to over 230 team members. Have managed many audits including Department of Education audit and CFPB audits. • Quality Assurance & Compliance • Corporate Risk Mitigation • Project Management • PPMS Certification • Vendor Management • Developing Policies & Procedures • Process Improvements • Human Resource Strategy • SOC Preparation Oversight • Contract Compliance • Training & Facilitation • Client Services • Directing Teams • IT/HR/HIPAA Audits • Project Management

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