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Tom Wiggin
Sr Project Manager @Voya Financial
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WORK HISTORY
Sr Project Manager @Voya Financial
Windsor, CT, US
End to end Project Management for multiple projects in Wealth Solutions, Health Solutions, and Corporate areas- Resource planning, team leadership and governance, audit governance, managing risks, contingencies, and dependencies- Direct client liaison for project health and status monitoring and communications across a portfolio of concurrent IT projects
EDUCATION
Questrom School of Business, Boston University
Master of Business Administration (MBA), Business Administration and Management, General
Tufts University
Bachelor of Arts (BA), Philosophy
SKILLS
ABOUT TOM WIGGIN
Project Management | Agile, Scrum, SAFe | Operations ManagementSUMMARY:• Accomplished leader with extensive experience managing teams and projects in both business and IT roles as Scrum Master, Project Manager, and Operations Director• Highly skilled communicator who builds, motivates, and manages successful matrixed teams across business and IT functions• Recognized for cultivating strong and positive stakeholder and client engagement, delighting customers, and for genuine passion about Agile, continuous improvement, process controls, compliance, and risk managementCAPABILITIES:• Expertise and Experience- Experienced with Agile/Scrum, traditional Project Management, and Operations Management; actively driving prioritization and execution of backlogs, project plans, stakeholder status reporting, and governance structures, to deliver against budget, timelines, scope, and resources, with high quality and audit-ready outcomes - Certified Scrum Master (CSM) and Scaled Agile Frameworks (SAFe) Certified Scrum Master (SSM)- Comfortable managing and leading diverse, matrixed teams through ambiguity - Focused on continuous improvement. Lean Six Sigma Green Belt trained.• Relationships and Communication- Dynamic, collaborative and consultative engagement with both internal and external stakeholders - Highly effective and skilled communicator, experienced with engaging, presenting, and reporting, internally and with clients, at all seniority levels - Experience engaging directly with clients, internal and external stakeholders, vendors, and across the enterprise; bridging business and IT perspectives • Consultative Leadership- Collaborative, flexible, energetic leader, focused on helping people to be successful - Optimistic and results-oriented leader: working to select and mentor the right people to deliver the right outcomes - Decisive and focused leader of teams in many formats; direct-reports, matrixed, virtual, hybrid
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