Tomin Karerakattil
Manager, Engineering Tech Lead - Global Center of Excellence Team @McDonald's
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WORK HISTORY
Manager, Engineering Tech Lead - Global Center of Excellence Team @McDonald's
Chicago, IL, US
Partner with product and engineering teams to align technology solutions with business goals. • Deliver training and documentation that empower teams to adopt new technologies seamlessly. • Foster cross-functional initiatives that promote the stability and performance of restaurant operations.
EDUCATION
DeVry University
Bachelor of Science - BS, Information Technology and Networking
SKILLS
ABOUT TOMIN KARERAKATTIL
As Manager, Engineering Tech Lead at McDonald\'s, I oversee the global configuration, deployment, and adoption of restaurant technology platforms. My focus is on enhancing restaurant stability, reducing support calls, and aligning technical solutions with business objectives. By driving global process standardization and collaborating across product, engineering, and platform teams, I help enable seamless adoption of next-generation POS and restaurant systems. Over three years of experience in QSR environments has equipped me with expertise in quality assurance testing, software updates, and hardware/software integration. My previous roles, including Manager of Technology Support and Technical Support Analyst, have strengthened my ability to deliver impactful technology solutions, provide technical mentorship, and support operational excellence in fast-paced environments.
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