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Tomasz Warchal
Service Delivery Manager @Fujitsu
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WORK HISTORY
Service Delivery Manager @Fujitsu
Managed specific service delivery areas, ensuring alignment with client contracts and priorities- Prepared financial reports and coordinated client invoicing- Conducted service reviews and ensured service integrity and quality management- Monitored KPIs, service performance, and proposed improvements- Acted as an escalation point for service issues and supported remediation and continuous improvement.
EDUCATION
Catholic High School in Skawina
General secondary education
ABOUT TOMASZ WARCHAL
Skilled and experienced manager with a proven track record in the technology and airlines industry- Managed and led teams and projects of up to 150 agents- Developed and implemented strategies that have resulted in increased productivity and efficiency- Achieved goals that have exceeded expectations- Strong communicator and motivator- Able to build strong relationships with team members- Analytical and problem-solving thinker- Able to identify and solve problems quickly and efficiently- Able to think creatively and come up with innovative solutions to problems- Proficient in a variety of software applications- Able to learn new software quickly- Highly motivated and results-oriented individual- Always looking for new challenges and eager to learn new things- Confident in ability to make a significant contribution to team and help achieve goals.
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