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Vice President, Integration @Tote Group
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WORK HISTORY
Vice President, Integration @Tote Group
Jacksonville, FL, US
As Vice President of Integration for TOTE Logistics, I lead enterprise initiatives that bring our operating companies together into one coordinated, results-driven organization. My work is focused on building a scalable structure, aligning financial and operational performance, and positioning the business for sustainable growth.I’ve driven major integrations across the network, combining legacy operations into unified plans, embedding shared processes, and creating accountability through consistent reporting and performance management. The goal is to simplify how we operate, strengthen collaboration across teams, and deliver bottom line results for the organization.
EDUCATION
University of Florida - Warrington College of Business
MSBA, Supply Chain Management/E-Commerce
University of Florida
BA, Decision Information Sciences
SKILLS
ABOUT TOM WALLACE
Career Highlights:Managed all trucking and rail operations for Tote Maritime Puerto Rico, a volume of roughly 1500 moves per week involving more than 25 different vendorsKey Accomplishments:• Implemented a new dispatch team and process that has improved on-time performance from 92.7% to 99.8% in less than six months• Directly negotiated with Tote’s trucking providers saving the organization more than $1 Million annually• Took over the management of rail operations with FEC and CSX, eliminating administrative costs of over $500K per yearManaged a multi-layered team of 32 employees responsible for delivering world-class service to Tote’s customers and partnersKey Accomplishments:• Improved department invoice accuracy from 88% in 2013 to 99% in 2015 contributing to a 10-day reduction in company DSO• Drove booking automation from 12% to over 75% through the implementation of CargoWise and an associated customer web portal• Increased per-person department productivity by over a three-year time frame freeing up employee assets for other departments and saving the company roughly $500K in admin costs• Developed an executive scorecard to track and maintain key organizational metrics still in use after seven yearsManaged all company IT project initiatives working cross-functionally with large teams of employees at all levels of the organization Key Accomplishments:• Increased ITIL Project Management Maturity Scores by a full point on a 5-point scale with significant improvements in Communication and Cost Management• Improved post-implementation project scores from 65/100 to 86/100 on average• Implemented projects at 21% below budget and delivered 92% of projects within two weeks of their target go-live date
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