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Todd Rowland
Retail Development Manager @Volvo Car USA
Charleston, SC, US
EMAILS
t••••••••@volvocars.com
MOBILE NUMBERS
+13•••••••76
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WORK HISTORY
Aug 2019 — Present
Retail Development Manager @Volvo Car USA
Charleston, SC, US
EDUCATION
2010 — 2012
Florida Institute of Technology
Master of Business Administration (M.B.A.), Project Management
N/A
Eastern Florida State College
Associate of Science (A.S.), Graphic Design
N/A
University of Central Florida
Bachelor of Science (B.S.), Interdisciplinary Studies; Business/Public Affairs
SKILLS
MetricsSix SigmaCustomer LoyaltyCustomer EngagementWorkforce ManagementNegotiationCustomer ExperienceExpense ControlCall CentersCross-Functional Team LeadershipIncentivesCustomer RelationsOutsourcingAdobe FireworksSalesProcess ImprovementConflict ResolutionDmaicLeadershipInbound MarketingAdobe Creative SuiteSales OperationsCustomer RetentionCustomer ServiceBrand LoyaltyMarketingCorel PainterRecruitingCall CenterTeam LeadershipLead GenerationManagementInboundExpense ManagementAutomotiveAccount ManagementPerformance ManagementCrmEmployee TrainingHiring
ABOUT TODD ROWLAND
I am a result- oriented and driven self starter with real world professional experience…
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