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Start for FreeTim Monjay
Senior IT Security Engineer @BJ's Wholesale Club
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WORK HISTORY
Senior IT Security Engineer @BJ's Wholesale Club
Ivanti Pulse (VPN)/Netskope SME- Help with support of firewalls (Checkpoint, Fortinet, Palo) – policy, configurations and upgrades- Coming up with remediation plans and tasks based on criticality of alerts- Collaborating with offshore teams for additional resources where needed- Writing/Following SOPs for firmware upgrades, reviewing patch notes, keeping tabs onsoftware releases for all responsible hardware- Monitoring alerts and working ticket queues during downtime- Metric reporting on tickets, rogues, stales, etc- Ticket management, tracking, escalations of operational tasks.
EDUCATION
New England Institute of Technology
Computer Systems Networking and Telecommunications
New England Institute of Technology
Some College, Network Engineering, Firewalls, Desktop Troubleshooting, etc.
SKILLS
ABOUT TIM MONJAY
I am a Skilled Network Security Engineer and a proven leader with great people skills, who is able to multitask in a fast paced environment. Experienced in providing technical & networking support to end users using Cisco, Juniper, Checkpoint, Fortinet, SonicWALL, Palo Alto and many other enterprise level network solutions. Skilled in network technologies such as VoIP, VPN, and DNS (and much more). Highly proficient in documenting and tracking problem tickets using various different ticketing software.Certifications: GIAC GCFW (Analyst# 3879), Juniper JNCIA, Palo Alto - ACE PAN-OS, Fortinet NSE 1-4Firewall Hardware: Expert in the following - Cisco ASA/Meraki (version 8.2+), Juniper (ScreenOS, JunOS, and NSM), Sonicwall and GMS (version 5.8+), Palo Alto and Panorama (version 7.0+), Fortigate Firewall/Switch/AP’s, Checkpoint R65- R77.30+(GAiA, SPLAT, and IPSO)Network Technologies: VoIP (Avaya, Cisco IP Phones), VPN, DNS, TCP/IP, NAT, Expert in Cisco IOS, SonicWall OS, Fortinet OS, PAN-OSSoftware: Citrix, Remedy, Linux, Zenith MSI/BDR, Autotask, MS Windows OS, Windows Server Active Directory, IT Support 24/7, MS Office including but not limited to; Excel, Exchange, Outlook, and Word
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