Tj Huels
Principal Product Manager @nCino
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WORK HISTORY
Principal Product Manager @nCino
Wilmington, NC, US
AI Innovation & AutomationDelivered 3 AI-driven solutions: Product Guidance POC for Digital Experience, Processor Agent for document validation, and Document Preparation Error AssistantPioneered nCino\'s first background Processor Agent reducing document review time by ~95%Created 3 internal automation tools: LaserPro eSign Testing Automation, LaserPro API Help Assistant, and Release Notes AutomationProduct Quality & Customer SuccessDelivered 10 major LaserPro enhancements including eSign Document Return, Loan Structuring Support, and expanded TRID mappingsUnblocked critical go-lives for jX Core Booking SolutionOmni Channel LeadershipDelivered Credit Card Authorized User enhancement achieving cross-team alignment between Consumer and Business BankingLed Streamlined Registration Flow (February 2025 release) modernizing registration experienceArchitected scalable Deposit Minor Account solutionProfessional DevelopmentCompleted Maven AI Product Management certification and AI prompt engineering trainingDelivered multiple Innovation Friday presentations showcasing AI implementations and business impactPSO \"Friend of Customer Success\" Award recipient
EDUCATION
University of North Carolina Wilmington
Bachelor's Degree, Management Information Systems, General
SKILLS
ABOUT TJ HUELS
A resourceful and technical product manager with a demonstrated track record for leading highly complex teams to meet business goals and system implementations. Known for building inclusiveness between functions, exceeding budget and timeline constraints while leading leadership in strategic business directions through technology.
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