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Tiphanie Allen-Armour
Business Operations Manager Iii, Sales Operations Compensation Dish, Sling and Retail Wireless @DISH TV
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WORK HISTORY
Business Operations Manager Iii, Sales Operations Compensation Dish, Sling and Retail Wireless @DISH TV
Englewood, CO, US
Managing multiple teams to support 3-payment system that pay sales incentives to 3rd party retailers. Determines objectives, sets priorities, and delegates work. Helps each stakeholder understand strategies, tactics, and intended outcomes. Ensures compliance with established control systems, rules and standards. Uses a set of strategically important measures to determine the ongoing success (or failure) of the team. Holds self and others accountable for results that are high quality, cost-effective and timely. Accepts responsibility for team mistakes. Develops positive relationships with team members to build a level of mutual trust. Works to identify untapped potential in each employee and suggests appropriate training and education. Recommends developmental assignments to staff members based on career interests, work-unit needs, and organizational goals. Provides constructive feedback, guidance, and reinforcement to employees regarding job performance. Guides team members to explore alternatives and find their own solutions rather than giving them the answers. Encourages employees to participate in programs that will expand their perspective, utilize their untapped potential, and align with their long-term goals.
EDUCATION
Colorado State University Global
Bachelor of Science (B.S.), Organizational Leadership and Human Resources
ABOUT TIPHANIE ALLEN-ARMOUR
Steering the helm at EchoStar Corporation as the Business Operations Manager I am entrusted with the leadership of multiple teams to refine sales operations and incentive strategies. With over three and a half years in this role, I\'ve honed my expertise in managing complex payment systems, ensuring our stakeholders are aligned with our strategic objectives, and maintaining rigorous compliance with control systems.At the core of my professional ethos is a commitment to fostering positive team dynamics and driving results that are not only high quality, but also cost-effective and timely. My problem-solving acumen and proficiency in payment calculation engines are instrumental in my role, supporting a culture of accountability and continuous improvement within our sales operations.
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