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Start for FreeTimothy Smith
Senior Manager Customer Experience (Cx) Programs @Nordstrom
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WORK HISTORY
Senior Manager Customer Experience (Cx) Programs @Nordstrom
I lead a team of Program Managers responsible for delivering insights and strategies that inform Customer Experience (Pre-Purchase & Post Purchase) and Customer Returns programs.
EDUCATION
Northwestern University - Kellogg School of Management
Executive Education, Integrated Marketing Communication
Wharton Executive Education
Online Course, Optimizing Team Collaboration
IMD
Online Course, Analyzing Complex Problems
Catholic College Bendigo
Higher School Certificate
Columbia Business School
Online Course, Navigating Strategic Inflection Points
La Trobe University
Business, Accounting
SKILLS
ABOUT TIMOTHY SMITH
Automotive | Footwear & Apparel | Retail (Fashion)| Consumer Packaged Goods | Cycling…
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