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Sr Help Desk Coordinator @Maricopa County Department Of Transportation
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WORK HISTORY
Sr Help Desk Coordinator @Maricopa County Department Of Transportation
Phoenix, AZ, US
Collaborate with technicians, project managers, and business analysts to solve escalated issues.Identify business requirements and recommend process improvement and automation.Run reports and proficient in analyzing dataCoordinate project moves with the department headsCreate and document policies and proceduresMake it a point to make good business relationships with internal employeesAdvanced level knowledge of Microsoft client software: Windows XP through Windows 10, MS Office products.
SKILLS
ABOUT TIERNEY RANSOM
Owner at Ransom Restoration
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