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Tom Cagney
Executive Director Cloud Services @Comcast Business
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WORK HISTORY
Executive Director Cloud Services @Comcast Business
Philadelphia, PA, US
Incubation Center that stress tests value propositions, offers, scripts and operational processes of Comcast’s new products:• Led Enterprise pilot that generated over 1,200 Pizza Hut franchises adopting Comcast’s Brand Standard for Managed Services• Incubated Comcast Smart Office, Microsoft Office 365, XFinity Mobile for Business.• Created/launched early life tenure business model focused on driving usage through adoption, training and nurturing new Comcast Cloud Customers: o NPS score maintained +70% throughout 2019 o Reduced Comcast annual product churn by 1.5 points (6% annual reduction) o Increased Microsoft Office MRC by 32% vs 2018• Led Comcast Business e-mail migration from hosted servers to the cloud (via Microsoft Office 365). The project migrated over new Comcast cloud customers.
SKILLS
ABOUT TOM CAGNEY
A proven, sales executive with expertise in sales channel development, process…
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