Tom Trapp
Airport Manager @Air New Zealand
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WORK HISTORY
Airport Manager @Air New Zealand
Houston, TX, US
EDUCATION
University of Hawaii at Manoa
BBA, Marketing and Travel Industry Management
ABOUT TOM TRAPP
An energetic leader with extensive airline experience with starting up, streamlining and enhancing station operations. A company ambassador that builds relationships with key service partners and stakeholders to ensure excellent safety, service, compliance and delivery to customers. Bringing teams and operations together for a winning combination. CORE COMPETENCIESOperations Management • Vendor Management and Oversight • Stakeholder EngagementContinuous Improvement • Staff Coaching and Development • Customer Service ManagementProcess and Change Management • Cargo Performance Oversight • Strategic Thinker • Problem Solver • Trainer • Coach • Mentor • Problem Solver • Deliverer • Exceptional Communicator •Decisive • PersuasiveCollaborative • Active Listener • Goal-Setter • Relationship Builder • Passionate • Cross Cultural Leader • Fluent Spanish and German
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