Thansee Diaz
Director, Janssen Scientific Affairs (Jsa) Strategic Business & Global Vendor Management @Johnson & Johnson
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WORK HISTORY
Director, Janssen Scientific Affairs (Jsa) Strategic Business & Global Vendor Management @Johnson & Johnson
Project management and partnership with senior leaders in Medical Information as well as partner across Janssen Scientific Affairs (JSA) and various global programs to execute strategies that result in value creation.*Responsible for oversight and management of global contact center vendor(s) in collaboration with regional teams to assure continuous business processes and uninterrupted provision of operations and services for international toll-free numbers and related modes of contact to our companies, while assuring all product events are efficiently managed, service levels maintained, and customer experience is optimized. External focus to ensure cutting edge capabilities in technology and service delivery are paramount at the vendor site. This focus coupled with innovation will yield experiments that breed new service offerings.
EDUCATION
Rutgers University
BS, Ceramic and Materials Engineering
Rutgers University
BS, Ceramic Materials Engineering
SKILLS
ABOUT THANSEE DIAZ
Seasoned professional experienced in Pharmaceutical, Medical Device and Consumer Goods…
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