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Associate @NFM
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WORK HISTORY
Associate @NFM
Process 150+ daily customer orders using enterprise inventory system, maintaining accurate coordination for large furniture and appliance items• Handle escalated customer pickup issues including damaged items and missing components, maintaining positive relationships through solution-focused service• Streamline pickup workflow by organizing staging areas and pre-staging large items, reducing customer loading time and dock congestion• Coordinate with sales, delivery, and warehouse teams to resolve complex customer issues and ensure seamless order fulfillment
ABOUT TERRY MATHEW
Computer Science student at UT Dallas passionate about building innovative full-stack…
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