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Theresa Magno

Technology Specialist (L2) @Inland Revenue Nz

Christchurch, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2021 — Present

Technology Specialist (L2) @Inland Revenue Nz

Christchurch, NZ

On secondment for this role since December 2022 and was made permanent in December 2023 (substantive role was Information Specialist L2)- Designs and implements Microsoft 365 based solutions particularly on Power Platform based on requirements analysis- Provides thought leadership, guidance and escalation point for technical support across the organisation on the Microsoft 365 platform especially SharePoint- Analyzes business needs and develops sustainable solutions to meet their challenges- Leads implementation of software projects and process improvements- Identify security risks and put in place strategies to mitigate or remove risk- Have responsibility for raising the understanding and competence of data, information and knowledge governors, managers, and practitioners

EDUCATION

1998 — 2003

University of Santo Tomas

Bachelor of Science (B.S.)

2005 — 2006

University of the Philippines

Master of Science - MS

2017 — 2018

UUNZ Institute of Business

Postgraduate Certificate

SKILLS

Microsoft Certified ProfessionalSoftware as a Service (Saas)Service Desk ManagementTroubleshootingOpen Source SoftwareSharepoint AdministrationDocument ManagementProject ServerMicrosoft ExchangeInformation ManagementEndpoint SecurityMicrosoft AzureSystem AdministrationErp SoftwareActive DirectoryWindows ServerCitrixIisItilProject ManagementTechnical SupportHyper-VCloud ComputingMicrosoft TechnologiesSoftware DevelopmentGroup PolicyOffice 365Microsoft Sql ServerSoftware DocumentationSharepointTraining

ABOUT THERESA MAGNO

SharePoint | Microsoft 365 | Power Platform | Azure | Modern Workplace | Information Management

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