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Zales Store Manager @Signet Jewelers
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WORK HISTORY
Zales Store Manager @Signet Jewelers
San Diego, CA, US
Lead daily operations of a high-volume retail store, driving sales, profitability, inventory management, and customer satisfaction.• Champion a People First culture that fosters inclusion, development, and high performance across all team members.• Deliver exceptional customer experiences by training and empowering the team to build lifetime client relationships.• Coach and develop staff in sales techniques, product knowledge, operational excellence, and brand representation.• Achieve and exceed sales targets through strategic planning, customer outreach, and continuous improvement initiatives.• Analyze business trends and reports to identify opportunities, implement solutions, and optimize store performance.• Promote and implement corporate initiatives, visual merchandising standards, and marketing campaigns.• Foster collaboration with nearby Signet store managers to share resources, align strategies, and support regional goals.• Recruit, onboard, and retain top talent, ensuring team alignment with performance expectations and development plans.• Model integrity, professionalism, and enthusiasm to inspire the team and enhance workplace culture.• Ensure compliance with all company policies, operational procedures, and performance standards.• Maintain accurate HR records and uphold a respectful, inclusive, and engaging work environment.
EDUCATION
GateWay Community College
Associate of Arts and Sciences - AAS, Health Service Management
Heald College
Associate of Arts and Sciences - AAS, Medical/Health Management (with coursework in HR Fundamentals)
ABOUT TASHA SMITH
M••••••••@gmail.com Sparkle with me https://c-linx.com/QxAOm As a dynamic and award-winning leader with over a decade of experience in retail management, operations, and employee development, I’m now channeling my passion for people-first leadership into a career in Human Resources. From building high-performing teams to leading multi-unit operations, I’ve mastered the art of talent acquisition, team coaching, compliance, and operational excellence. My ability to foster inclusive, growth-oriented environments makes me especially excited to help companies strengthen their culture, improve engagement, and prioritize diversity, equity, and inclusion (DEI). 10+ years in sales, team management, and operations 9+ years recruiting, hiring, and developing staff at all levels 3 years managing medical office operations, records, and compliance Experience with HR-related functions: onboarding, scheduling, training, and performance management Known for being a strategic problem-solver, I bring integrity, empathy, and execution into every role. I’m now seeking a mission-driven HR or People Operations role where I can support a thriving workplace culture and make a lasting impact. Let’s connect if you’re looking for someone who leads with heart, delivers with excellence, and understands the power of people in transforming business success. Featured in: Voyage Phoenix Interview http://voyagephoenix.com/interview/meet-trailblazer-tasha-dichoza/ Yelp Reviews: 185+ at Ulta Beauty
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