Taquan Jackson

Operations Manager @Keolis North America Inc.

Reno, NV, US

Supervise daily activities of all operators and coordinate activities of supervisors and dispatch personnel.Oversee scheduling of operators; monitor operations and coordinate delivery of service with superiors.Work closely with the maintenance department to ensure that all operation requirements are met.Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.Make hiring decisions for authorized roles; evaluate the work performance of staff; ensure the timely and efficient completion of all assigned tasks.Assist in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.Coordinate with the safety and training department to ensure all safety goals and directives are met.Develop operations department\'s budget.Maintains confidentiality of all information.

Nassau Community College

Associate's degree

Hofstra University

Bachelor's degree