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Syed Shah
Business Analyst @Downer
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WORK HISTORY
Business Analyst @Downer
Sydney, AU
Data analysis based on the data from different platforms and stakeholders to measure key performance indicators of the projects and do the gap analysis to recommend actions for improvements.• Payment reconciliation with clients and contractors with revenue forecast and overall project milestone tracking. Recommended solutions to commercial team and other stakeholders to reduce revenue leakage by effective utilization of digital platforms.• Modification/upgradation of service flows and forms in coordination with product owner to meet future requirements of the commercial team.• Created epics and user stories to implement the different scenarios on ServiceNow and warehouse management system as per requirements of stakeholders. Took part in daily stand-up meetings and clarified the business requirements.• Prepared test cases and acceptance criteria and took part in testing.• Provided teams with trainings regarding new changes in processes, made them aware of modified services and tools. Effectively utilized ADKAR model for carrying out change.• Design and documented end to end process for payment claims and material reconciliation with NBN and construction partners to identify and recover over payments and excess materials. With less effort and maximum output approach saved around AUD 5 million of revenue. • Identification of duplicate process activities, improvement in process maps by engaging all relevant stakeholders and by effectively utilizing BPMN 2.0.• Consultation and engagement of business units to document high level business requirements for revenue forecasting based on cash flow and scheduling.• Prepared, maintained and published various reports and dashboards in MS Excel and PowerBI after getting the requirements from stakeholders.
EDUCATION
Federal Urdu University of Arts, Science & Technology, Islamabad.
BSc. Electrical Engineering, Electronics
ABOUT SYED SHAH
Dynamic, experienced and high performing business analyst with a robust background in project/program management, business planning & analytics, resource management, risk management, quality assurance, stakeholder engagement, continuous improvement, and change management. Strong awareness of process mapping and analysis, and with a structured and highly methodical approach to project management to achieve bespoke solutions for each client’s requirements. I am seeking a challenging position as business analyst to enhance my skills further in this field.
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