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Suzanne Wong

Senior Manager, Enterprise Application Support @Foundation Medicine

Belmont, MA, US
EMAILS
s••••@foundationmedicine.com
MOBILE NUMBERS
+16•••••••87

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WORK HISTORY

Apr 2023 — Present

Senior Manager, Enterprise Application Support @Foundation Medicine

Boston, MA, US

Steer the Enterprise Application Support organization through a major business transformation while providing ongoing technology support to international clients as a Client Services leader. • Guide a large-scale project to centralize internal technology support across the organization, creating the vision and building a strategic plan to drive efficiencies and reduce technology support costs.• Lead a technical team to support internal software systems, collaborating with users across the organization to identify, address, and resolve system challenges. • Direct a combination of offshore and onshore support team and manage team performance.

SKILLS

Mobile MarketingGoogle AnalyticsAdvertisingSocial Media MarketingWeb AnalyticsSemGoogle AdwordsE-CommerceDigital MarketingDigital MediaOnline MarketingAnalyticsContent StrategySEODigital StrategyOnline AdvertisingKicking AssPpcSocial MediaStart-UpsFacebook

ABOUT SUZANNE WONG

Sr. Manager, Enterprise Application Support at Foundation Medicine

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