Swati Singh

About Swati Singh

A seasoned graduate with over 17 years of experience across diverse industry verticals, capable of providing all sorts of functional and operational support, 1.Capable to handle dynamics of the cultural diversity and language complexity.2. Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity.3.Enthusiastic to work & adapt in a dynamic, fast paced and challenging environment.4.Able to manage difficult situations in a professional and commercial manner.5.Self-motivated, flexible and someone who holds self-accountable for completing own tasks/responsibilities, but also contributes to others ’Efforts’, as required.6.Work closely with stakeholders for the optimization of processes, identify process improvement opportunities and areas for continuous improvement.7.Ability to effectively interface with stakeholders (in varying roles and departments); provide succinct information on time & as requested.8.Strong passion for delivering excellent customer experience.9.Have exposure to Global Work style, engagement with clients while sitting at remote locations.10.Experience of working in business operations with hands-on experience of SAP Contract creation / Order entry, supply request/, Shopping Carts, Proposals, material tracking, shipping / receiving functionsWorking on - SAP, Dynamics, Power BI, Executive relationships, program management, Cultural diversity, business management, Microsoft Office Tools.

Experience

1. Business Operations Coordinator

   Rockwell Automation

   Aug 2017 — Present · Gurgaon, IN

   KPI\'s - 1. Execute processes in compliance with established SOPs and guidelines. Performs a wide variety of administrative/Operational duties for assigned team(s) & function(s).2. Responsible for gathering and summarizing enabling data to execute assigned tasks, 3. Work with required regional / global stakeholders to ensure compliance & smooth processing of the activities/processes assigned. Demonstrates accountability for completing work assignments given in the form of process objectives & goals; meets commitments and deadlines.5. Maintains the confidentiality of sensitive and proprietary technical, financial and commercial information.6. Extract data (from business systems, SAP / others) & publish necessary reports required by the various regional stakeholders as per the established cadence & guidelines. Perform data analysis to bring insights and intelligence7. Coordinate with multiple teams across organization for regular follow ups and document minutes of meetings and keep track of activities (Done/Not done/WIP) and report progress.8. Consolidate all industry works around Key Initiative in a Monthly Call, Regional Q Call with all Region, Consolidation of QPR Report & Industry Quarter report1.capable to handle dynamics of the cultural diversity and language complexity.2. Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity.3. Enthusiastic to work & adapt in a dynamic, fast paced and challenging environment.4. Able to manage difficult situations in a professional and commercial manner.5. Self-motivated, flexible and someone who holds self-accountable for completing own tasks/responsibilities, but also contributes to others ’Efforts’, as required.6. Work closely with stakeholders for the optimization of processes, identify process improvement opportunities and areas for continuous improvement. Working on SAP, Dynamics, Power BI and Microsoft Office Tools.

Education

• Cambrian Public School

  Senior Secondary Examination , Business Studies , Economics , Accountancy , English

  2002 — 2004

• Edinburgh Napier University

  BA in Hospitality Management , Hospitality and Recreation Marketing Operations

  2005 — 2008