Swati Jaiswal

Course Administrator @New Zealand Law Society Te Kāhui Ture O Aotearoa

Wellington, NZ

In my role as an Administrative Support Specialist at NZLS Continuing Legal Education Ltd, I excel in ensuring the seamless delivery of courses. Collaborating closely with Course Managers, I optimise the efficiency of course operations. I adeptly format and review print materials, elevating the quality of learning resources.Crafting engaging PowerPoint presentations is a strength of mine, enhancing the value of learning journeys. I am dedicated to providing exceptional customer service, promptly addressing queries and concerns from both internal stakeholders and clients. My proficiency extends to contributing to the customer support helpline, offering adept troubleshooting and support.Facilitating webinars, online, and in-person events is second nature to me, alongside managing general administrative tasks. I demonstrate mastery over tools like SharePoint and Excel, ensuring seamless information management. My communication prowess shines when interacting with registrants, efficiently distributing course materials and coordinating event logistics.From organising travel and accommodations for presenters to executing event invitations, I ensure flawless event management. My dedication extends to preparing evaluation forms and embracing any tasks assigned by management.My skills encompass a deep proficiency in the Microsoft Office Suite and expertise in Zoom for remote collaboration. I hold certifications in Adobe InDesign and Photoshop, enabling me to work within design templates and style guides. My self-initiative shines as I navigate tasks independently, even under pressure.With a keen eye for detail, I am meticulous about accuracy and maintain high grammatical standards. As a positive team player, I embody professionalism and contribute to a collaborative environment.

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