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Svitlana Tytska
Business Analyst @DataArt
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WORK HISTORY
Business Analyst @DataArt
Warsaw, PL
E-commerce online storeDescription: E-commerce online store that sells snowboards. The project consisted of a user-friendly main website and an admin website for owners and administrators to manage the store\'s inventory and track sales performance.Tools: Jira, Confluence, Miro, diagrams.netPosition: Business Analyst Activities: • Phase planning;• Requirements elicitation and analysis;• Requirements management;• Functionality prioritization;• Technical writing; • Creation and maintenance of overall necessary documentation;• Business process modeling;• Project management and coordination;Helpdesk systemDescription: A global helpdesk system that meets the needs of all departments utilizing helpdesk services. The system utilizes a chatbot with a knowledge base specific to the company to provide quick and efficient answers. Customizable chatbot flows were created for each department based on their individual requirements.Tools: Jira, Confluence, Miro, diagrams.netPosition: Business Analyst Activities: • Requirements elicitation and analysis;• Requirements management;• Functionality prioritization;• Technical writing; • Creation and maintenance of overall necessary documentation;• Business process modeling;
EDUCATION
Oles Honchar Dnipropetrovsk National University
Master, Mathematics
ABOUT SVITLANA TYTSKA
11+ years in IT:• 9+ years of professional experience in the Information Technology industry specializing in Quality Assurance;• 4+ years in Business Analysis/ Product Owner;• Thorough experience in manual testing (functional, regression, usability);• Experience working in large distributed teams; • Wide range of software testing expertise and QA skills: – Test strategy implementation and ensuring due test coverage;– Design and development of test documentation (test cases, test plans, checklists, bug reports);• Testing of: Web, API, Databases.
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