Sushil Kumar

About Sushil Kumar

Working industry - hotel & restaurant/Retails I am writing to provide a summary of my professional journey so far. I began my career In 2018, I joined Haldiram\'s, where I worked until 2024. During my time at Haldiram\'s, I was fortunate to receive several promotions. I started as a team member and was promoted to Cashier. Later, I was elevated to the position of Buddy Trainer, followed by a promotion to Supervisor in 2020.In December-2021, I was promoted to Assistant Outlet Manager, and in March 2023, I was given the responsibility of Deputy Outlet Manager and then in May-2024 given responsibility as an Outlet manager. Recently, I have joined D-Mart India as a Department Manager.Thank you for your time and consideration.

Experience

1. Department Manager

   DMart - Avenue Supermarts Ltd

   Sep 2024 — Present

   Directed all aspects of departmental/Store operations, including inventory, workflow, and customer service for assigned shifts.*Led and mentored a team of Around 300 staff members and Monthly revenue 22cr with 70 lakh ADS,encompassing sq ft.conducting training and regular briefings to ensure high engagement and performance.*Oversaw inventory management, stock replenishment, and cycle counts to minimize out-of-stock situations and manage product freshness.*Ensured exceptional customer satisfaction by facilitating quick service and efficiently resolving all customer escalations.*Supervised store-floor activities, maintaining smooth circulation of customers and quick checkouts during peak business hours.*Implemented loss prevention measures and inventory control checks to effectively reduce shrinkage and pilferage.*Collaborated with the Store Manager to align department performance with overall store goals and operational standards.*Maintained strict adherence to company compliance, safety, and hygiene standards within the Store.

Education

• Dr. Bhim Rao Ambedkar University, Agra

  Bachelor of Commerce - BCom, Business/Commerce, General