Susann Calvert
Senior Salesforce Administrator @CarOnSale
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WORK HISTORY
Senior Salesforce Administrator @CarOnSale
Berlin, DE
Lead the design, development, and implementation of customizations, applications, extensions, and integrations within the Salesforce platform- Collaborate with cross-functional teams to develop and implement effective Salesforce solutions- Translate complex business requirements into technical solutions, and ensure they meet user expectations and best practices- Manage Salesforce user setup, profiles, roles, and permissions to ensure proper access and security- Stay current with Salesforce trends, updates, and new functionalities, proactively identifying opportunities for platform improvements and enhancements- Provide guidance, mentorship, and support to junior and intermediate Salesforce team members, fostering a collaborative and growth-oriented environment
EDUCATION
University of Guelph
Bachelor's degree, Biological and Biomedical Sciences
ABOUT SUSANN CALVERT
I am a Certified Senior Salesforce Administrator and Salesforce AI Associate with over 7+ years of IT experience, well-versed in Sales, Service and Experience Cloud. I have strong hands-on experience with all admin-related tasks, ranging from Setups and Security, Standard and Custom Objects, User Management and Profiles, Flows and Flow Triggers, SOQL and SOSL, including experience in integrating with external systems, as well as maintaining add-ons like Conga and working with Copado CI/CD, Jira, and Confluence. I also have experience as a Project Manager, having worked with multiple teams on cross-departmental projects and carve-outs.Flexible and adaptable to any new environment and zeal to work on new technologies.Capable of working independently with minimum supervision, and committed to providing excellent service to every project.Passionate about learning new things, and about teaching and supporting others.
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