Susan Wile
Technical leader that blends Clinical and Corporate expertise, operational precision while embracing a growth mindset.
- Role
- Director, Client Relationships - Patient Services at Value Health Inc
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Susan Wile
A seasoned professional with more than 15 years of experience in clinical and corporate software systems within the pharmaceutical and CRO sectors. Possesses in-depth expertise in portfolio optimization and financial processes, driving growth and maximizing value. Proven ability to foster strong relationships with business stakeholders and clients, delivering innovative solutions to complex business challenges. Adept at translating technical concepts into clear, actionable language for non-technical audiences. Skilled in leading cross-functional teams to deliver exceptional solutions. A proactive and collaborative team player, committed to achieving business objectives and embracing change through both actions and communication.SKILLS & EXPERTISEBusiness / Client Relationship Management | Product Management | Budget Management | Project & Portfolio Management | Demand Intake & Prioritization | Continuous Improvement | Software Development Lifecycle & Validation | Process Mapping | Business Analysis | Line Management & Mentoring | Requirement Management | Agile Methodology | Vendor Management | Negotiation | Presentation | Software Auditing | Training | Clinical Operations | Data Analysis THERAPEUTIC EXPERIENCEGastroenterology (IBS, UC)| Oncology (Myelodysplastic Syndrome)| Infectious Disease (Hepatitis, HIV)| Central Nervous System (Insomnia)| Metabolic (Obesity)| Endocrine (Diabetes)| Device | Registry
Experience
Director, Client Relationships - Patient Services
Jan 2026 — Present · Raleigh, NC, US
Education
ITI
Diploma, Applied Information Technology
1998 — 1999
Mount Saint Vincent University
BBA, Management/Finance
1992 — 1996
Skills
- 21 Cfr Part 11
- Clinical Data Management
- Clinical Trials
- Management
- Diabetes
- Oncology
- Sharepoint
- Edc
- Endocrinology
- Ctms
- Infectious Diseases
- Pharmaceutical Industry
- Business Process Improvement
- Gastroenterology
- Project Management
- Clinical Research
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