Susan Clark-Taylor
Strategic Business Analyst Researcher @Norfolk Public Schools
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WORK HISTORY
Strategic Business Analyst Researcher @Norfolk Public Schools
St Thomas, VI
Gathered, validated, and documented industry best practices for Key Performance Indicators (KPIs) development.Analyzed voice of the customer survey comment data for four government agenciesIdentified opportunities for process improvements based on gap analysis conductedIdentified changes, issues, risks, and decisions of existing and proposed solutions and outlined business impacts.Synthesized critical business engagement information into leadership recommendations
EDUCATION
Strayer University
Bachelor of Business Administration - BBA
Howard University
Psychology/Theater Arts
Jack Welch Management Institute
Certificate of Graduate Leadership
Jack Welch Management Institute
Executive MBA
ABOUT SUSAN CLARK-TAYLOR
Bachelor’s degree in business administration who has held these positions: Administrative…
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