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Susan Anderson
Practice Leader Business Solutions (Director of Professional Services) @Unit4
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WORK HISTORY
Practice Leader Business Solutions (Director of Professional Services) @Unit4
Orlando, FL, US
As Practice Leader, Business Solutions I am responsible for the leadership of a team of Solution Architects and Implementation Consultants ensuring the successful deployment of Unit4’s advanced Business World software solutions with a focus on Financial, HR and Payroll. Focused on delivering exceptional service to our clients by motivating, coaching, inspiring and developing the team. Responsible for managing, aligning and allocating resources on a North American basis to UNIT4-led client projects, ensuring we deliver with a high degree of quality to ensure all clients realize the value of their investment in Unit4 technology, while achieving the financial objectives of the business.
EDUCATION
University of Maryland
Bachelor of Science
Georgia Southern University
Master of Business Administration (M.B.A.)
ABOUT SUSAN ANDERSON
I am a global technology leader and my specialty is helping organizations transform to achieve greater effectiveness and client satisfaction. I do this by identifying and implementing appropriate solutions and business process changes. I have been successful because of my creativity, fearlessness in execution and commitment to team building. I am able to do this across industries and in global settings while effectively communicating internally and externally to insure mutual success. My experience ranges from building a best-in-class Information Technology organization to transforming a global software and services delivery organization. Areas of expertise: • Large ERP and CRM Implementations • Cloud Services and Operations • Negotiation and Conflict Resolution • SaaS Deployment and Adoption • Complex Project Management • Business Transformation • People care and mentorship • Technology Leadership and Consulting I strongly value relationships with clients, colleagues, my team and family.
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