Sujant Nair
Customer Service Representative @iEnergizer
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WORK HISTORY
Customer Service Representative @iEnergizer
Noida, IN
Experienced Content Moderator and Customer Service Representative | Skilled in Customer Service, Communication, and Content Moderation\\\\n\\\\nWelcome to my LinkedIn profile! I am an experienced professional with a background in content moderation and customer service. With a keen eye for detail and a commitment to maintaining a positive online environment, I have successfully served as a Customer Service Representative at iEnergizer. I\\\\n\\\\nAs a Customer Service Representative at Tech Mahindra, I honed my exceptional communication skills by interacting with customers, addressing concerns, and providing solutions. My ability to deliver outstanding customer experiences has been a key factor in meeting and exceeding customer expectations.\\\\n\\\\nWith proficiency in Microsoft Excel, Word, and strong leadership capabilities, I possess a comprehensive skill set that enables me to excel in diverse professional settings. I am also fluent in multiple languages, facilitating effective communication with individuals from various backgrounds.\\\\n\\\\nI hold a B.A. Program degree from the School of Open Learning, University of Delhi, and have a solid educational foundation in commerce from Diwakar Modern School.\\\\n\\\\nIf you are seeking a dedicated professional with a strong work ethic, excellent communication skills, and a proven track record in content moderation and customer service, let\'s connect and explore mutually beneficial opportunities\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Delhi University
Bachelor's degree, Social Sciences, First Division
ABOUT SUJANT NAIR
Seeking a suitable position in your esteemed organization, compatible with my qualifications and capabilities. I would like to identify myself in an excellent establishment like yours where I can have a fertile working environment and ample opportunities to boost my caliber. Experience: Content Moderator, Noida, Uttar Pradesh: As a Content Moderator, my role involved removing adult and explicit content from the portal. I was responsible for reviewing and approving or rejecting user-generated content such as comments and posts to ensure compliance with the site\'s terms of service and community guidelines. Customer Service Representative, Tech Mahindra, Noida, Uttar Pradesh: As a Customer Service Representative, I interacted with customers, addressing their concerns, answering their questions, and assisting them with their needs. My role required strong communication skills and a customer-focused approach. Skills: Customer Service: Excellent customer service skills acquired through customer-facing roles, effectively addressing customer needs. Communication Skills: Strong communication skills developed through interactions with customers and colleagues, fostering clear information conveyance and building professional relationships. Microsoft Excel: Proficient in using Microsoft Excel for data management, analysis, and reporting. Leadership: Demonstrated leadership abilities, guiding and motivating team members to achieve common goals. Microsoft Word: Proficient in Microsoft Word, creating professional documents and reports. Documentation Review: Experience in reviewing and evaluating various types of documentation for accuracy and compliance with guidelines. Trilingual: Fluent in three languages, facilitating effective communication with diverse individuals. Education: B.A. Program, School of Open Learning, University of Delhi, New Delhi, Delhi: Pursued a B.A. Program at the University of Delhi, enhancing knowledge and critical thinking abilities. Commerce, Diwakar Modern School, New Delhi, Delhi: Educational background focused on commerce, providing a solid foundation in business principles. I am enthusiastic about leveraging my skills, experiences, and educational background to contribute to a progressive organization. If you are looking for a dedicated professional with a strong work ethic and a passion for excellence, I would be thrilled to explore opportunities to collaborate. Feel free to reach out to me to discuss potential partnerships or employment possibilities.
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