Kanika Arora
Assistant Manager @iEnergizer
Faridabad, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2025 — Present
Assistant Manager @iEnergizer
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Noida, IN
I’m an Assistant Manager at iEnergizer, leading Team Leaders in the OnePay Disputes process. With 12 years of experience in customer service and dispute management, I focus on driving performance, ensuring compliance, and delivering seamless customer resolutions through effective leadership and process improvement.
EDUCATION
2012 — 2012
NIIT Institute of Finance, Banking & Insurance Training Ltd.
Diploma of Education
2008 — 2011
Delhi University
B.a (Hons) Economics
2008 — 2012
College Of Vocational Studies
Bachelor of Arts - BA
SKILLS
Retail BankingPortfolio ManagementMarket AnalysisMisBusiness DevelopmentMicrosoft OfficeBusiness AnalysisBranch BankingMarket ResearchBusiness StrategyCorporate FinanceTeam ManagementFinacleCross SellingBusiness PlanningRelationship ManagementFinancial AnalysisCore BankingTeamworkResearchCustomer Service
ABOUT KANIKA ARORA
As a Lead Dispute Analyst at American Express, I have over 10 years of experience in…
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