Sugandha Pasricha

WORK HISTORY

EDUCATION

ABOUT SUGANDHA PASRICHA

Results-oriented Operations Manager with dynamic experience of leading sizable teams, managing resources and controlling cost. Instrumental in streamlining the processes, increasing efficiency and productivity, and providing technology based solutions. Strong track record of devising appropriate goals with resource and capacity optimization. Adept at prioritizing tasks and ensuring Business Continuity planning. AREAS OF EXPERTISE• Business Process Analysis and improvement.• New business on boarding and Change Management• Resource and capacity utilization.• Assessing operational inefficiencies and devising appropriate goals.• Business Continuity planning and implementation of Contingency plans.• MS Office Suite and Sharepoint.• Quality & Cost Control• Extensive experience in efficiency projects and lean management.• Usability focused automation and risk management.• Creation of training and evaluation templates.• Requirement specifications gathering and documentation.• Customer interaction and query management.• MIS optimization and reporting.• Planning enabling and managing process migrations.• Competent at social, oral and written communication within diverse work groups.