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Sue Lacey
Engineering Team Lead @Xero
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WORK HISTORY
Engineering Team Lead @Xero
Tauranga, NZ
EDUCATION
Victoria University of Wellington
Bachelor of Arts (B.A.)
SKILLS
ABOUT SUE LACEY
I’m an engineering and delivery leader with over 12 years of experience across technology platforms in the finance, insurance, and accounting sectors.Most recently, I’ve been leading engineering teams at Xero, delivering improvements and features within a globally scaled SaaS platform used by millions of small businesses. My focus has been on enabling high-performing teams, improving delivery flow, and embedding quality practices that support reliable cloud-based software.My experience spans Agile leadership, engineering delivery, test strategy, and operational improvement. I’m particularly passionate about creating environments where teams can move quickly while maintaining strong quality standards through automation, CI/CD practices, and collaborative engineering culture.I’m known for bringing structure and clarity to complex delivery environments—aligning engineering, product, and stakeholders to achieve measurable outcomes.Key strengths include: • SaaS platform delivery and operations• Agile team leadership and coaching• Quality engineering and test strategy• Continuous improvement and delivery optimisation• Cross-functional collaboration with product and engineering
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