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Sue Erickson

Professional Development Coach @Serco

Virginia Beach, VA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2024 — Present

Professional Development Coach @Serco

US

Leader Development:I help leaders develop their skills and competencies to become more effective in their roles. This includes areas like communication, delegation, decision-making, and team management. Coaching and Guidance:I provide individual coaching and guidance to leaders, helping them identify their strengths and growth edges, set goals, and create action plans for improvement. Facilitating Learning Sessions:I design and facilitate learning sessions to help leaders acquire new skills and knowledge. These sessions cover a variety of topics, such as leadership principles, change management, or performance management. Improving Performance:By supporting leader development, I contribute to improved individual and team performance, ultimately benefiting the organization. This includes increased productivity, higher job satisfaction, and better organizational outcomes. Team Effectiveness:I help leaders build and manage high-performing teams by providing the tools and techniques they need to effectively lead and motivate their teams.

EDUCATION

1998 — 2000

The University of North Carolina at Chapel Hill

MSLS, Library Science

2020 — 2021

George Mason University

Certificate in Leadership Coaching for Organizational Wellbeing

1987 — 1991

Trinity College-Hartford

BA, English

SKILLS

Reference ServicesProject ManagementHigher Education LeadershipE-LearningWritingLibrary ScienceCustomer ServiceGroup DynamicsDigital LibrariesLibrary ResearchProposal WritingOnline ResearchLeadershipReport WritingManagementTeam BuildingLibguidesVirtual ReferenceProblem SolvingAcademic LibrariesInformation LiteracyResearchTeam LeadershipLibrariesProgram EvaluationSpecial CollectionsCommunity OutreachLibrary InstructionMetadataQualitative ResearchLibrary AssessmentLibqual+Library 2.0TeachingLibraryLibrary ManagementStrategic PlanningWorkshop FacilitationLarge Group FacilitationTeam Facilitation

ABOUT SUE ERICKSON

I help leaders and organizations grow and learn. I am passionate about coaching and mentoring, change management, helping organizations and individuals identify their core values, and facilitating strategic planning alignment with team and individual strengths.My professional background includes organizational development consulting, leadership coaching and leadership development, library leadership and management, library assessment, instruction, research assistance, collection development, resource sharing, technical services, data services, and supervision of full-time staff, students and interns. I am an experienced teacher, trainer, presenter, writer, group facilitator and project manager.Specialties: leadership coaching/executive coaching, facilitation, leadership and management, team building, group facilitation, project management, and using the SOAR Framework for strategic planning.

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