Sudha Chandru
Support Specialist @Vimeo
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WORK HISTORY
Support Specialist @Vimeo
Support Specialist with hands-on experience in a product-based company, delivering timely and effective customer support while collaborating closely with product and engineering teams. Skilled in using Jira for ticket tracking and issue resolution, Confluence for maintaining knowledge bases, and communication tools like Slack and Zendesk for managing customer interactions. Adept at troubleshooting product issues, documenting bugs, escalating technical problems, and ensuring high customer satisfaction. Known for strong problem-solving abilities, attention to detail, and a customer-first approach in fast-paced environments.
EDUCATION
Vijaya college
Bachelor of Science - BS, Physics chemistry and mathematics
Bms college for women
Master of Science - MSc, Organic Chemistry
ABOUT SUDHA CHANDRU
Product Specialist with 2 years of experience in supporting product development, market…
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