Prajay Sivadasan
Support Specialist @Vimeo
Signup · Get unlimited contacts
WORK HISTORY
Support Specialist @Vimeo
Bengaluru, IN
Managing tickets and calls for Seller and Buyer Support • Proactively troubleshoot products, identify customer trends, and communicate to backend teams.• Maintain efficient operations by reporting edits to Product Leads and managing customer databases.• Multitask in a high-volume calls and ticket setting, clarifying issues, determining root causes, and resolving complaints.• Ensure a white-glove customer experience, addressing concerns promptly and escalating major issues.
EDUCATION
Nehru Arts and Science College
Bachelor of Commerce - BCom
Stanes Anglo Indian Hr Sec School
HSC
ABOUT PRAJAY SIVADASAN
As a highly skilled and experienced Support Specialist, I have a proven track record of providing exceptional technical support to clients. With over 6 years of experience in the field, I have developed a deep understanding of troubleshooting and resolving complex technical issues. I am known for my strong communication skills, attention to detail, and ability to work well under pressure. My technical skills include proficiency in various operating systems and software. I am passionate about delivering excellent customer service and thrive in a fast-paced and dynamic environment.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.