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Business Analyst @Eversource Energy
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WORK HISTORY
Business Analyst @Eversource Energy
Boston, MA, US
Generated daily and weekly reports in Salesforce that saved over $12 Million in payment invoices linked to wrong payee bank accounts, and monthly reports to track both internal and external business• Analyzed data of new device installations for 2200 customers using SQL, Python and Excel to answer key business questions regularly• Created and managed Customer and Vendor accounts in Salesforce CRM and maintained data of 3500 live Projects• Worked cross-functionally with Customers, Engineers, Analysts, and Vendors to define KPI metrics for reporting• Piloted 5 data entry contractors to transfer 1600 projects from Legacy system to Salesforce platform• Maintained data integrity across 3 business states by supporting a common workflow structure• Conducted ad-hoc analysis for Engineering and Finance teams, and carried out troubleshooting of workflow errors.• Developed workflow training documents to train 30+ professionals across 3 states and supported timely UAT testing
SKILLS
ABOUT SUDEEP KAPADNIS
A Data-driven professional Worked with NeelSindhu Industry Pvt.Ltd. in sheet-metal…
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