Subrato Basu
Vice President, Order 2 Cash Practice Solutions at Accenture
- Role
- Associate Director, Order 2 Cash Practice Solutions at Accenture at Accenture
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Subrato Basu
Executive with high entrepreneurial drive with thorough understanding of business environments and proven experience of delivering results in international environments across diverse areas ranging from Service Delivery, Transformation, Customer Services, Training, Transition, Pre Sales Solution, Contract & Customer Engagement. Have led global teams and processes in in Romania, Canada besides India.Expert in Service Delivery BAU efficiencies and good hands on experience in designing & executing Business Process Automation Work flows.Executional capabilities at strategic & tactical levels & adaptability to diverse environments.Meticulous & Methodical in approach, demonstrating sense of urgency & conventional thinking.
Experience
Associate Director, Order 2 Cash Practice Solutions at Accenture
Jun 2021 — Present · Pune, IN
Education
Amravati University
BE
1997 — 2001
Symbiosis
Post Graduate Diploma
2007 — 2009
Skills
- Telecommunications
- Training
- Management
- Transition Management
- Copc
- Kpo
- Bpo
- Process Excellence
- Service Delivery
- Offshoring
- Sla
- Process Consulting
- Global Delivery
- Outsourcing
- Process Migration
- Remote Infrastructure Management
- Process Management
- Mis
- Vendor Management
- Process Orientation
- Team Management
- Business Process
- Workforce Management
- Change Management
- Shared Services
- Service Delivery Management
- Business Process Re-Engineering
- Itil
- Six Sigma
- Re-Engineering
- Pre-Sales
- Crm
- Leadership
- Call Centers
- Incident Management
- Business Transformation
- Resource Management
- Operations Management
- Service Management
- IT Service Management
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