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Subrato Basu

Associate Director, Order 2 Cash Practice Solutions at Accenture @Accenture

Pune, MH, IN
EMAILS
s••••••••@accenture.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2021 — Present

Associate Director, Order 2 Cash Practice Solutions at Accenture @Accenture

Pune, IN

EDUCATION

1997 — 2001

Amravati University

BE

2007 — 2009

Symbiosis

Post Graduate Diploma

SKILLS

TelecommunicationsTrainingManagementTransition ManagementCopcKpoBpoProcess ExcellenceService DeliveryOffshoringSlaProcess ConsultingGlobal DeliveryOutsourcingProcess MigrationRemote Infrastructure ManagementProcess ManagementMisVendor ManagementProcess OrientationTeam ManagementBusiness ProcessWorkforce ManagementChange ManagementShared ServicesService Delivery ManagementBusiness Process Re-EngineeringItilSix SigmaRe-EngineeringPre-SalesCrmLeadershipCall CentersIncident ManagementBusiness TransformationResource ManagementOperations ManagementService ManagementIT Service Management

ABOUT SUBRATO BASU

Executive with high entrepreneurial drive with thorough understanding of business environments and proven experience of delivering results in international environments across diverse areas ranging from Service Delivery, Transformation, Customer Services, Training, Transition, Pre Sales Solution, Contract & Customer Engagement. Have led global teams and processes in in Romania, Canada besides India.Expert in Service Delivery BAU efficiencies and good hands on experience in designing & executing Business Process Automation Work flows.Executional capabilities at strategic & tactical levels & adaptability to diverse environments.Meticulous & Methodical in approach, demonstrating sense of urgency & conventional thinking.

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