Steve McAlister
Principal Technical Account Manager @NiCE
Raleigh-Durham-Chapel Hill, NC, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2019 — Present
Principal Technical Account Manager @NiCE
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NICE inContact (NYSE: NICE) is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation to help companies act smarter and respond faster to consumer expectations
EDUCATION
N/A
Wake Technical Community College
PMP Coursework
SKILLS
Program ManagementWireless TechnologiesMicrosoft ProjectStrategic PlanningLeadershipSipSwitchesMicrosoft OfficeVoice Over Ip (Voip)Operations ManagementTelecommunicationsProduct DevelopmentTrainingCustomer SatisfactionUnified CommunicationsTeam LeadershipManaged ServicesIntegrationProfessional ServicesWirelessCustomer ServiceEngineeringNetworkingProject ManagementMicrosoft ExcelProject PlanningSupply ChainVoipTdmCrmManagement
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