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Steve Ruby
Senior Dealer Network Manager @Carrier Transicold Truck Trailer Refrigeration
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WORK HISTORY
Senior Dealer Network Manager @Carrier Transicold Truck Trailer Refrigeration
National leadership role managing the company\'s independent dealer network in support of commercial fleet transport refrigeration sales and service • Assess qualifications of dealer candidates; administer the application and appointment process • Implement/enforce dealer agreement terms and conditions in close alignment with legal counsel • Responsible for the planning and implementation of annual dealer business plans, annual dealer assessments, and other dealer performance improvement plans • Introduce and manage initiatives to drive customer and dealer satisfaction • Develop overall network strategy and lead efforts to optimize representation • Coordinate dealer advisory boards, committees, and other formal two-way communication with dealers • Salesforce.com Project Manager; overall project lead for the company’s implementation efforts
EDUCATION
University of Colorado Boulder - Leeds School of Business
MBA
Kettering University
BSIE
SKILLS
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