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Senior Product Manager, Ai @Deputy
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WORK HISTORY
Senior Product Manager, Ai @Deputy
Sydney, AU
Working on Deputy AI, to build high trust and time saving AI experiences. With a focus on improving agent quality and scaling launch readiness through better evaluation, benchmarking, and product instrumentation across multi-agent MCP architecture and integrations. I focused on real customer feedback and Mixpanel data to identify activation gaps and ship UX and guardrail improvements that lift adoption and engagement for Deputy users.
EDUCATION
Hunter Christian School
Higher School Certificate
Swinburne University of Technology
Bachelor of Business, Majoring in Information Technology
ABOUT STEVE LUCAS
I build AI products that solve workflow pain, reduce toil and earn trust over time.I have 10+ years in B2B SaaS product, with deep strength in shipping GenAI experiences, improving activation, and using data to drive adoption and user engagement growth. Most recently at Tactiq.io, I led AI meeting and productivity work end to end, from discovery to launch to iteration.I care about practical & impactful AI. Clear user value. Measurable outcomes. Guardrails that protect user trust.What I do well- Agent and copilot UX with strong guardrails and rollout plans- LLM evaluation, regression testing, and quality signals in production- Observability: tracing, latency, cost, and failure mode analysis- Activation and engagement: funnels, cohorts, retention, experimentation- Fast iteration with engineering and design, grounded in customer evidenceKeywordsGenAI, agents, MCP, AWS Bedrock, Claude, Llama, GPT, LangChain, Arize, DeepEval, RAG, prompt design, tracing, observability, Mixpanel, Segment, LaunchDarkly, Product Analytics Design, Workflow automation.
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