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Stephanie Zucchero
Continuous Improvement Manager @Terrane Land Surveying
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WORK HISTORY
Continuous Improvement Manager @Terrane Land Surveying
Bellevue, WA, US
As Continuous Improvement Manager, I lead the company’s enterprise-wide transformation strategy—blending process improvement, project management, and technology innovation to drive efficiency, scalability, and growth. I serve as the head of our Project Management Office (PMO), overseeing all business initiatives, SOPs, and cross-functional projects using Agile, Lean Six Sigma, and Smartsheet methodologies.Highlights & Key Contributions: • Salesforce Admin & Systems Strategist: Sole administrator of our Salesforce ecosystem; built and maintain all team dashboards, automations, and reports. Successfully manage external consultants and oversee integrations with DocuSign, Stripe, Accounting Seed, RingCentral, Outlook, and Gong. • Operational Efficiency Gains: Revamped project scheduling strategy and process flow, significantly increasing project throughput and enabling faster turnaround times—strengthening our value proposition as the region’s fastest land surveying firm. • Process Optimization: Led process redesign initiatives that reduced operational delays by over 75%, resulting in increased project capacity, higher profit margins, and a measurable reduction in discounting. • PMO Leadership: Direct all company projects and standardization efforts; manage an Operations Coordinator while mentoring leadership across Sales and Operations teams. Trusted advisor to the executive team on business strategy, role design, and performance improvement. • Cross-Functional Collaboration: Drive strategic initiatives across departments to align people, processes, and systems with business goals—building a culture of continuous improvement.
EDUCATION
Everett Community College
Associate's Degree
Stanwood High School
High School Diploma
Victor J. Andrew
High School
SKILLS
ABOUT STEPHANIE ZUCCHERO
With over three years of experience as a Continuous Improvement Manager at Terrane Land Surveying, I lead the enterprise-wide transformation strategy, incorporating process improvement, project management, and technology innovation to enhance operational efficiency and scalability. I oversee the Project Management Office (PMO), driving strategic initiatives through Agile, Lean Six Sigma, and Smartsheet methodologies while managing the Salesforce ecosystem as the sole administrator. My core competencies include process optimization, cross-functional project management, and advanced systems strategy. I am passionate about fostering collaboration across teams to streamline operations and achieve organizational growth. As a dedicated professional, I aim to inspire progress while ensuring alignment with company goals and delivering impactful results.
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